Upgrading, Downgrading, and Canceling
Change your Voltasis plan, understand downgrade consequences, or cancel your subscription.
This article applies to: Admin
You can change your Voltasis plan at any time. Upgrades take effect immediately. Downgrades and cancellations take effect at the end of your current billing cycle.
Upgrade to Pro
- Go to Settings > Billing.
- Click Upgrade to Pro.
- Enter your payment details (if not already on file).
- Choose monthly or annual billing.
- Click Confirm Upgrade.
Your account is upgraded immediately. You're charged a prorated amount for the remainder of the current billing cycle.
Downgrade to Free
- Go to Settings > Billing.
- Click Change Plan and select Free.
- Review the downgrade consequences (see below).
- Click Confirm Downgrade.
The downgrade takes effect at the end of your current billing cycle.
Downgrade consequences
When you downgrade from Pro to Free:
- Team members beyond the first user are deactivated. They cannot log in but their data is preserved.
- Projects beyond the first 3 are paused. You choose which 3 remain active.
- Approval workflows are disabled. All pending approvals are auto-approved.
- Client management, quotes, and expense approval features are no longer accessible.
- Desktop app access is revoked.
- Recurring invoices are paused.
Your data is never deleted. Upgrade back to Pro to restore everything.
Cancel your subscription
- Go to Settings > Billing.
- Click Cancel Subscription.
- Your subscription remains active until the end of the current billing cycle.
- After cancellation, your account reverts to the Free plan (with the downgrade consequences above).
Tip: If you're canceling because of a specific issue, contact support@voltasis.com — we may be able to help.
Reactivate after cancellation
You can resubscribe at any time from Settings > Billing. All your data is preserved and restored to its previous state.
Last updated: March 14, 2026
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